In the unlikely event that your order is unsatisfactory, you can return your items to us within 14 days of ordering, with the exception of specific products (this is very rare and will usually be for custom items or orders, and will always be clearly stated in the product description).

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Once we have received the item and confirmed it is still in its original state, we will initiate the refund process that same day.

Items whose original state has been altered (i.e. broken seals, opened boosters) can not be returned. Crim's Cards reserves the right to make the final judgment in these situations.

Buyers are required to pay sufficient postage to cover the cost of the returned order.

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Should your order arrive damaged and you wish to return it, please contact us as soon as possible with accompanying photographic evidence of the package. This will help us speed up the investigation with the relevant postal carrier and subsequently a refund if desired.

Crim's Cards will cover return postage costs if an order arrives damaged.

Please note that we will not consider an item damaged if there is damage to its plastic seal - these seals and boxes are meant to protect the booster packs inside and as such are not themselves protected against damage. Should you want extra protection on these items to try and preserve their seal, please leave a note when you put in your order.

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If you have placed an order by accident or wish to cancel for any other reason, you are free to cancel it by contacting us before the order has shipped. We will initiate the refund process that same day.

Crim's Cards reserves the right to cancel any order.

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